Privacy Policy

1) Controller and scope

The data controller for the processing described in this policy is corestrident.com (PE). This policy applies to personal data you provide when contacting us through lead/contact forms for festival trip planning.

2) Personal data we collect

Depending on what you submit, we may collect:

• Contact details: name, email address, and phone number.
• Trip-planning information you provide (for example, preferences or questions).
• Any other information you choose to include in your message.

If our site uses cookies or similar technologies that collect personal data or affect personal data processing, we process them in accordance with the requirements of Law of Ukraine “On the Protection of Personal Data” No. 2297-VI dated 01.06.2010.

3) How we use personal data

We use personal data to:

• Respond to and process your lead/contact request related to festival trip planning.
• Communicate with you about your request (including by email or phone, if provided).
• Improve our service quality and customer support.

Where personal data is processed to fulfill obligations related to electronic commerce or online information about the provider, the controller makes identity information available in a way that is accessible for users participating in electronic commerce, in accordance with Law of Ukraine “On Electronic Commerce”.

4) Legal basis

The specific legal grounds for processing depend on the nature of your request and our interactions with you. If cookies or other technologies are used for personal data processing, processing is carried out in accordance with Law of Ukraine “On the Protection of Personal Data” No. 2297-VI dated 01.06.2010.

If you request consumer/trip-related services, we provide truthful and timely information and support consumer rights mechanisms required by Law of Ukraine “On the Protection of Consumer Rights” No. 3153-IX. If we operate within a tour operator framework, tour information and consumer-facing documentation/notice are provided as required by Law of Ukraine “On Tourism” No. 324/95-VR.

5) Sharing and recipients

We may share personal data with service providers that help us deliver the service (for example, hosting or IT support) and only to the extent necessary for performing their functions. We do not sell your personal data.

6) Storage and retention

We store personal data for as long as necessary to fulfill the purposes described in this policy, and in any case for the period required by applicable law or for establishment, exercise, or defense of legal claims.

7) Marketing and advertising

Any marketing communications must comply with Ukrainian advertising requirements, including Law of Ukraine No. 270/96-VR “On Advertising”. If a license/permit is required for a particular advertised activity, we include the license/permit number, date of issue, and issuing body in the advertising materials.

8) Your rights

Under Ukrainian data protection law, you may have rights to access your personal data, request correction or deletion, and object to processing in cases provided by law. To exercise your rights, contact the controller using the details below.

If cookies or similar technologies are used for personal data processing, you can request information about such processing through the contact channels indicated in this policy.

9) How to contact the controller

For privacy-related requests, write or call: